We work hard to offer high performance hosting solutions to our clients for great prices but the support and assistance they receive after purchase and during their product term are of utmost importance to us and this is why we strive to hire the most active, knowledgeable, mature, professional and hard working agents we can. These individuals are able to provide fast and effective support to our clients while working alone or within our team.
As a support agent, you'll be responsible for answering live chat conversations as well as support requests in the form of tickets. This will involve troubleshooting and problem solving any queries or issues our clients might be facing while working under time pressure and to a deadline.
To apply, you must be prepared to send us a copy of your CV/resume including a few details about yourself such as your age. To do this, please open a ticket with our 'Human Resources' department. You should receive a reply within a few days going into more detail about our application process.